Help & Support
Simple answers to help you choose, use and enjoy
your My Healing Kit products.
Yes, all of our products are 100% organic and free from any artificial chemicals.
Yes, our products are vegan friendly and made without animal-derived ingredients.
Whether its for better energy, digestion, immunity, skin, mood or overall balance - if you’re unsure, start with what your body is asking for most.
You can also take our MHK Matchmaker Quiz for a personalised recommendation here
Our products do not contain gluten ingredients. If you have a severe allergy or sensitivity, we always recommend checking the full ingredients list on the product page before ordering.
There are no added ingredients, flavourings or fillers in any of our products. All of our products are 100% natural, in their original form - just how nature intended.
We pride ourselves on having 100% traceability with each and every ingredient we use in our products.
Whether that’s from the moment our seamoss is harvested in St. Lucia and receives phytosanitary certification, or sourcing the cleanest, organic superfoods - all of our ingredients are certified and organically grown without any harmful chemicals.
We want the good stuff from foods grown without any bad stuff.
Yes. Our sea moss gels and superfood blends can be used together as part of your daily routine.
Just stick to the recommended serving for each product and build your ritual in a way that feels realistic for your lifestyle.
MHK Seamoss Gel is a fresh, mineral-rich gel made with wild-harvested St Lucia sea moss and spring water. Sea moss is a naturally nutrient-rich wholefood, loved for its essential minerals and used daily to support energy, digestion, immunity, skin and overall wellbeing - with no fillers or unnecessary extras.
Gold Seamoss is our foundational daily support. Purple Seamoss is often chosen for deeper support, rich in antioxidants. Elderberry Seamoss is ideal for immune and seasonal support, while Baobab Seamoss is often chosen for gut health, digestion and added vitamin C.
Take 1–2 tablespoons daily. You can enjoy it straight from the spoon or add it to smoothies, juices, teas, porridge, soups, sauces or your favourite daily recipes.
Many find our Gold Seamoss to be tasteless where as the Purple has a mild ocean-taste.
Elderberry has a naturally fruity berry taste, while Baobab has a slightly fruity, citrus-like taste. Most customers find them easy to mix into drinks, smoothies or meals.
Everyone’s body is different. Some people notice small shifts within a few weeks, while others feel the difference more gradually.
Sleep, diet, hydration, movement and consistency all play a role, so we recommend making it part of your daily routine.
Our seamoss is ethically harvested from the clean, tropical coast of St Lucia. These waters feed directly off the nutrients from the nearby volcanic land, making it a prime location for harvesting our seamoss.
It is traceable to source, tested for purity and safety, and freshly prepared without fillers or unnecessary extras.
Our superfoods are made with natural ingredients and should always be taken in the recommended serving amounts.
If you are pregnant, breastfeeding, taking medication or managing a medical condition, we recommend checking with your midwife, GP or healthcare professional before use - just to make sure it’s right for you.
Our Superfood Blends are powdered botanical blends created to support your daily wellbeing in a simple, easy-to-use way.
They can be mixed into drinks, smoothies, yoghurt, porridge or your favourite daily recipes.
Vital Greens is ideal if you want to add more greens, nutrients and plant-based nourishment to your routine.
Mood Tonic is often chosen for support with mood, stress, hormonal balance, PMS, cycle changes and emotional wellbeing.
Mix the recommended serving into water, juice, smoothies, yoghurt, porridge or your favourite daily drink. For best results, take it daily and choose a way that feels easy to return to.
Some people notice small shifts within a few weeks, while others feel the difference more gradually.
Diet, sleep, hydration, movement, stress and consistency all play a role, so we recommend making it part of your daily routine.
Yes. MHK Seamoss and our Superfood Blends can be used together as part of your daily wellness routine. Seamoss offers mineral-rich support, while our blends add targeted plant-based nourishment.
Store your blend in a cool, dry place, away from direct sunlight and moisture. Keep the pouch sealed after use to help maintain freshness.
Our superfoods are made with natural ingredients and should always be taken in the recommended serving amounts.
If you are pregnant, breastfeeding, taking medication or managing a medical condition, we recommend checking with your midwife, GP or healthcare professional before use - just to make sure it’s right for you
The MHK Tribe is our wellness community - a space to learn, reconnect and build simple, natural rituals that support you and your family.
Members receive wellness guidance, nourishing recipes, exclusive offers and early access to MHK news and product launches.
You can access the MHK Tribe directly from your account.
Alternatively, if you haven't subscribed, you can gain access here
Subscribe & Save lets you receive your favourite MHK products with 15% off all items + free access to the MHK Tribe collection.
Subscriptions renew automatically but are fully flexible and can be cancelled at any time.
You can edit, pause or skip your subscription at anytime by logging on via our customer portal here.
We require atleast 24 hours for any changes to be made to your order.
Sorry, no. We require at least 1 business day’s notice to cancel an upcoming order. If your renewal has already been processed, unfortunately we are unable to cancel this.
Log in to your account and choose ‘Account Info', here you will be able to update the payment method for your subscription.
You can cancel your subscription at any time by logging into your subscription portal here.
Once signed in, select “Cancel Subscription”, which is beneath the product image.
Please note that we require a minimum of 2 business days notice before your next delivery, so that we can ensure this can be cancelled in time for you.
You can log into your account at any time on our website here.
It doesn't require a password to login, you will be emailed a secure code which expires after a few minutes.
To create an account you just need to checkout with your first order on our website.
This will create an account for you using the email address provided, which you can use to log back in and manage your account.
We offer 2 delivery options at checkout:
Express Tracked 24: £6 (1-2 working days)
Tracked 48: £4.50 (2-3 working days)
All MHK Seamoss Gel orders must be shipped via our Express 24 service to maintain maximum freshness on arrival
Our seamoss gels are prepared daily for maximum freshness.
Any orders placed before 10am Monday - Thursday, will be shipped the same day via Royal Mail tracked 24 service. (1-2 working days)
Superfood Blends may be sent via Royal Mail tracked 24 (1-2 working days) or 48 service (2-3 working days).
You will receive a text/email confirmation once your order has been shipped. In the unlikely event that you do not receive your order within 3 working days, please contact us via contact@myhealingkit.com.
*Please note that seamoss gels may take 1-3 days to prepare during busier periods
If you need to change your delivery address, please contact us as soon as possible.
We’ll always do our best to help before your order is dispatched, but once an order has shipped, we may not be able to make changes.
If your order hasn’t arrived within the expected timeframe, please check your tracking first.
If you’re still unsure, contact us at contact@myhealingkit.com and we’ll look into it for you.
Once your order has been dispatched you will receive an email confirmation of this which includes tracking information, so that you can follow your order right to your door.
Please visit Royal Mail's website to 'Track and Trace' your order here
Your delivery experience is important to us and we are aware that on some occasions an item may arrive damaged.
Please contact us immediately via contact@myhealingkit.com with your name, order number and photos of the damage to your product.
We will aim to respond to your enquiry promptly within 1-2 working days.
Orders are freshly prepared and dispatched within 1–2 working days and arrive within 2-3
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